Effective From: 1 June 2025

Scope & Regions
We ship across Kenya and East Africa.

Shipping Timelines

• Nairobi & environs: 1–2 hours
• Rest of Kenya: 1–3 business days
• Cross-border East Africa: 3–7 business days

Delays due to customs, remote locations, or force majeure are beyond our control.

Shipping Charges
Calculated at checkout based on weight, destination, and courier. Bulk/B2B orders may receive negotiated rates.

Tracking
We will send tracking details to your email upon dispatch.

Undeliverable Shipments
Re-delivery or return costs due to incorrect addresses are the responsibility of the Customer.

Courier Disclaimer
While we vet logistics partners, Averix Group is not liable for courier delays or damages once items leave our facility.